Your privacy is important to us. It is metrobloks' policy to respect your privacy regarding any information we may collect from you across our website, metrobloks.com, other sites we own and operate, and our other business communications with you, including calls and meetings.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We may collect the following types of information:
⇢ Personal Information: This may include your name, email address, mailing address, phone number, or other contact details when voluntarily submitted by you through forms on our website.
⇢ Usage Data: We may collect information about how you use our website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths.
⇢ Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your activity on our website and to improve your experience. You can control the use of cookies at the individual browser level.
⇢ Communications Content: Recordings, transcripts, and notes from calls, video meetings, and correspondence with you, captured as described in "Call Recording, Transcription, and AI Processing" below.
We use the information we collect in various ways, including to:
⇢ Provide, operate, and maintain our website;
⇢ Communicate with you, including responding to your inquiries and providing customer support;
⇢ Personalize and improve your experience on our website;
⇢ Analyze trends, track user movements, and gather demographic information for aggregate use;
⇢ Detect, prevent, and address technical issues;
⇢ Send you promotional communications, if you have opted in to receive them.
We may record and transcribe calls, video meetings, and other conversations with you, including sales, support, diligence, and vendor discussions. Where a conversation is being recorded, we will inform you at the start of the call, and you may ask us not to record or decline to participate.
Recordings and transcripts may be processed using artificial intelligence and automated tools. This processing may include:
⇢ Converting speech to text and producing transcripts;
⇢ Generating summaries, meeting notes, and action items;
⇢ Identifying topics, requirements, and follow-up commitments;
⇢ Updating our customer relationship management and project records;
⇢ Reviewing conversations for quality, training, and compliance purposes.
We use these recordings, transcripts, and derived outputs to maintain accurate records of our discussions with you, to respond to your requirements, to improve our services, and to meet our legal and contractual obligations.
Automated outputs are reviewed by our personnel before being relied upon. We do not make decisions producing legal effects concerning you based solely on automated processing.
Recordings, transcripts, and derived outputs are shared only as set out in "Sharing of Your Information" and retained in line with "Retention of Your Information." You may request access to, correction of, or deletion of a recording or transcript in which you participated by contacting us using the details below.
We may share your personal information with third parties only in the following circumstances:
⇢ With your consent;
⇢ To comply with legal obligations;
⇢ To protect and defend our rights and property;
⇢ To prevent or investigate possible wrongdoing in connection with our website;
⇢ To protect the personal safety of users of our website or the public.
We are committed to protecting the security of your personal information. We use appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, and destruction.
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights, please contact us using the contact information provided below.
If you have any questions or concerns about our privacy policy, please contact us at contact@metrobloks.com.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. This privacy policy was last updated on August 29, 2026.
